Frequently Asked Questions
Everything you need to know about your premium lacrosse gear.
How do I determine the correct helmet size for Cascade products?
Most Cascade helmets feature an adjustable One Size Fits Most (OSFM) system. We recommend measuring the circumference of your head one inch above the eyebrows and referring to our detailed sizing chart on the product page for specific shell dimensions.
What is the standard shipping timeframe for custom Maverik equipment?
Standard orders typically process within 1-2 business days. For custom-strung heads or personalized protective gear, please allow 5-7 business days for assembly before your order ships via your selected carrier.
Can I return gear that has been used in a game or practice?
To maintain safety standards, we only accept returns on items in new, unused condition with original packaging within 30 days of purchase. Used equipment cannot be returned due to hygiene and safety regulations.
Does Cascade Maverik gear come with a manufacturer warranty?
Yes, all Cascade helmets and Maverik shafts/heads are covered by a limited manufacturer warranty against defects in materials and workmanship. Warranty periods vary by product category, typically ranging from 6 months to 1 year.
Do you offer team discounts for bulk equipment orders?
We provide specialized pricing for school, club, and professional teams looking to purchase 12 or more units. Please contact our Team Sales department through our contact form for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through specialized financing partners at checkout.